Corporation Of Chennai

 

The Corporation of Chennai (previously Madras) is the Oldest Municipal Institution in India established on the 29th September 1688.  It is located on the Coromandel Coast on the Northern end of the State of Tamil Nadu. It covers about 426 Sq. Km. and has an estimated present population of Chennai is 6.5 Million. 

Corporation of Chennai has been a pioneer in the area of eGovernance and was the first corporation in India to adopt Double Entry Accrual based accounting system in 1988. Most of the other operations of the corporation were also computerised. However they were all operating in silos with no integration between these systems.

Corporation of Chennai decided to launch an integrated Municipal ERP covering key functions of the ULB and selected eGovernments Foundation as the implementing agency. Currently the solution is running seamlessly with full integration between all individual modules and with Financial Accounting system in particular. The system has significantly improved the efficiency and effectiveness of the employees by automating the routine tasks. The system also has improved the decision making of the executives by providing them real time information on key data points by reports provided by the system.

The system currently has more than 1000 active users and they are expected to jump up to 4000 in due course of time.

Scope

Sl. No Module
1 Double Entry Accrual Based Financial Accounting
2 Collection Management System
3 Employee Information System
4 Property Tax Managenent System
5 Land and Estate Management System
6 Trade License Management System
7 Professional Tax Management System
8 Company Tax Management System
9 Works Management System
10 Payroll Management System
15 Pension Management System
11 Asset Management System
12 Inventory Management System
13 Legal Case Management System
14 Public Grievance and Redressal System
15 Building Plan Management System
16 Fleet Management System

In October 2011, the Chennai Municipal Corporation's municipal limits were enhanced by annexing 42 local bodies including nine municipalities, eight town panchayats and 25 village panchayats to expand the city limit from the existing 174 sq km to 426 sq km. The number of wards were changed from 155 to 200 wards. Having a centralized integrated system helped out in making the relevant changes  and rolling out these systems to the extended areas. eGov completed the whole exercise in less than 2 months from the receipt of order from the corporation.

Technology

Corporation of Chennai was the first implementation of the eGov Integrated Municipal ERP. The system is built on an open source J2EE platform with Oracle as the database. The operating system is Redhat Enterprise Linux. 

Infrastructure

The physical servers are located in the data center managed by ELCOT.

The servers are centrally hosted all the zones and ward offices connect over existing leased line connections and broad band to the centralized server. 

As more services are made available to the users, additional servers can be added in a clustered enviorment to scale the applications.

Case Studies

Awards

Skoch 2010 - The world is open award

The Chennai Corporation received the Skoch Award 2010 in New Delhi for its online integrated public grievance and redressal facilities. Mayor M.Subramanian received the award from Union Minister for Urban Development S.Jaipal Reddy. The facility includes the civic body's 1913 helpline; a mobile number for sending details of grievance through SMS; and its website. Chennai Corporation implements eGov Public Grievance and Redressal system.